Delivery Information

UK Orders:

All orders will be processed and dispatched within 24 hours (excluding Weekends and Bank Holidays).
Available using Royal Mail First Class & First Class Signed For.

International Orders:

All orders received will be processed within 24 hours (excluding Weekends and Bank Holidays).

Overseas orders are sent via Royal Mail's Tracked and/or Signed services.
Option available at checkout.

Some destinations only have tracking available whilst the package is within the UK. The Royal Mail Price Guide can be found HERE
Please Note: You are responsible for checking that the products you order are legal to import into your country. We cannot accept claims or refund for packages confiscated or destroyed by your own countries authorities.

Estimated Delivery Times:

UK: 1 - 3 Business days

Europe: 3 - 15 Business days

US and Rest of the world: 7 - 25 Business days

 

Lost or Damaged Goods: 

Compensation for loss will not be considered for any item that Royal Mail has not delivered or attempted to deliver until after 15 working days within the UK or 25 working days for all international orders. After this time, we can offer a refund or replacement for any lost items. Please ensure your shipping address details are up to date and correct. The Drip Tip Shop will not be held responsible for any lost parcels due to an incorrect address.

Refunds or replacements will be sent after 15 working days if within the UK or 25 working days for International orders. Claims for damaged goods will require the customer to provide photo evidence of the damages to both the packaging and the goods before we can process your claim. A refund or replacement of the goods will be made on receipt of the photographic evidence.